How 15 years of change management research informed our book

Textbooks are often viewed as not being research-led. But in my experience this is not the case.

Writing our new book on Organizational Change Management: Inclusion, Collaboration and Digital Change in Practice has been an opportunity for me to pull together a lot of research ideas that I have been working on for many years. It reflects the research studies examining organisational change in many organisations, together with the practices I have used to communicate and teach students and the influences I have gained from working on knowledge exchange projects with key industry and public sector partners.


Here are the top three ways that research informed the content of this book:

đź”” The change agency approach which underpins the book was inspired by my Innovation Fellowship with the British Academy – in turn drawing from 10 years of researching organisational change employees.

🔔 The choice to focus on the experiences of change makers was inspired by my most highly cited article: The importance of role sending in the sensemaking of change agent roles, published in Journal of Health, Organization and Management. Although this paper is published in a specialist healthcare management journal, it is by far the paper than I get the most questions about and has directly led to being consulted by organisations on how to improve the change maker experience in organisations. In writing this book, I hope to bring this research to a wider audience and share this message even further.

đź”” All of the case studies in this book are adaptations or retellings of real life organisational change projects that my co-authors and I have studied. As active researchers we are able to test our theories and contextulise our key messages in these cases. By providing these case studies as learning tools we hope to help students do the same.

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