Publications

Most Recent Publications

Public Sector Organizational Failure: A Study of Collective Denial in the UK National Health Service
Journal of Business Ethics
In this paper, we show how collective denial, over time, became a process that resided within the fabric of organisational life. The combined impact of assumptions about leadership capability, enculturated professional identities, and organisational loyalty create an environment where a narrative of silence can develop.
How does policy alienation develop? Exploring Street-Level Bureaucrats’ agency in policy context shift in UK telehealthcare
Human Relations
Policies can fail when frontline staff feel they have limited influence on policy implementation (powerlessness), or that policy has little or no personal meaning (meaninglessness) – they become alienated from the policy. But, how does this alienation develop? In this paper we ask whether policy alienation might be viewed as a process that develops over time: a process that ebbs and flows, interacting with the policy landscape as it shifts, rather than a psychological state. 

Academic Publications

Zubac, A.; Dasborough, M.; Hughes, K.; Jiang, Z.; Kirkpatrick, S.; Martinsons, M.; Tucker, D. and Zwikael, O. (2021) ‘The strategy and change interface: Understanding ‘Enabling” processes and cognitions.’ Management Decision. ISSN 1751-1348 (2021)

Tucker, D. A.; Hendy, J. and Chrysanthaki, T. (2021) How does policy alienation develop? Exploring Street-Level Bureaucrats’ agency in policy context shift in UK telehealthcare. Human Relations. https://doi.org/10.1177/00187267211003633

Hendy, J., Tucker, D.A. (2021) Public Sector Organizational Failure: A Study of Collective Denial in the UK National Health Service. J Bus Ethics. https://doi.org/10.1007/s10551-020-04517-1

Tucker, D. & Hendy, J. (2020) How Does Policy Alienation Develop? Exploring Street-Level Bureaucrats’ Responses to Policy Context. Academy of Management Proceedings. Vol 2020 (1) https://doi.org/10.5465/AMBPP.2020.68

Hancock, P. and Tucker, D.A. (2020), “Recognition and change: embracing a mobile policing initiative”, Journal of Organizational Change Management, Vol. 33 No. 5, pp. 965-977. https://doi.org/10.1108/JOCM-11-2018-0305

Yeow, P., Dean, A., Tucker, D. and Pomeroy, L. (2019), “Group-works: exploring multiplex networks, leadership and group performance”, Journal of Organizational Effectiveness: People and Performance, Vol. 6 No. 4, pp. 227-245. https://doi.org/10.1108/JOEPP-03-2019-0027

Tucker, D. A. & Cirella, S. (2018) Agents of Change: Insights from Three Case Studies of Hospital Transformations. In Research in Organizational Change and Development, edited by Noumair, D. & Shani, A, Vol 26: 307-340

Poels. G. E. M..; Tucker, D. A. and Kielema, J. (2017) The development of a theoretical framework of Organisational Rhythm. Journal of Organizational Change Management. Vol 30(6):888-902

Tucker, D. A.; Hendy, J. and Barlow, J. G. (2016) The dynamic nature of social accounts: An examination of how interpretive processes impact on account effectiveness. Journal of Business Research. Vol 69 (12): 6079-6087

Barlow, J.; Hendy, J. and Tucker, D. (2016) Managing major health service and infrastructure transitions: A comparative study of UK, US and Canadian hospitals. World Health Design: January 2016: p38-53

Tucker, D. A.; Hendy, J. and Barlow, J. G. (2015) The importance of role sending in the sensemaking of change agent roles. Journal of Health, Organization and Management. Vol 29(7):1047-1064

Tucker, D. A.; and Hendy, J. (2015) An examination of the processes by which social accounts influence change. Academy of Management Proceedings. 1:11084

Tucker, D. A.; Hendy, J. and Barlow, J. G. (2014) When infrastructure transition and work practice redesign collide. Journal of Organisational Change Management. 27(6):955–972

Yeow, P. M.; Dean, A.; and Tucker, D. A. (2014) ‘Bags for Life’: Embedding ethical consumerism. Journal of Business Ethics. 125(1): 87-99

Tucker, D. A.; Yeow, P.; and Viki, G. T. (2013) Communicating during organizational change using social accounts: The importance of trust in management. Management Communication Quarterly. 27(2): 184-209

Tucker, D. A.; Hendy, J. and Barlow, J. G. (2012) Sensemaking and social accounts of middle managers, Academy of Management Proceedings. 1:69

Non-academic publications are posted as blog posts

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